Quiet quitting – the silent enemy
A variety of different factors – from cost-of-living uncertainty to the pandemic – have made a lot of people examine their work-life balance with forensic detail. What suits one person will not suit another, as everyone’s personal and working lives are different. One of the trends that has emerged is the concept of ‘quiet quitting’. It is associated with both work and home life, and can impact both. It is also causing problems for employers, managers and HR professionals, as this ‘silent’ change revolutionises the way people look at their careers.
Balance or imbalance?
‘Quiet quitting’ refers to employees who elect only to work the specific hours of their contract and fulfil the remit of their roles to the letter – no more, no less. Any extra input, or rather output, from them will need to be paid for. It’s been attributed to a number of factors, such as overwork, employee burnout and mental health issues around stress and anxiety. But it is part of wider trend of people wanting to extend the flexibility and convenience of working from home, or the hybrid part-office/part-home working that many companies have adopted. Apparently, 60% of UK employees value their improved work-life balance and job flexibility over a 10% pay rise.
The lack of structure when working flexibly is being found to be detrimental to some employees though. There are factors such as not knowing when you are going to see colleagues, or when others will be in the office, which can itself cause uncertainty for staff. Some people need structure, uniformity and surety. The nine-to-five routine and ‘who is in the office when’ on any given day matters to them. Many workers now feel disengaged from the workplace, which may mean they also feel disengaged from their roles too. As a result, motivation and productivity have dropped and there has been a wholesale disengagement from working life. Some employees are not even sure of what is expected of them in work and what exactly their roles are for the company.
The need to reengage
The drop in engagement began in the latter half of 2021 and has particularly affected younger workers. The social aspects of work – communication, chat, popping out to the shops or for lunch – have also been disrupted or supplanted altogether by working from home and the ever-changing routine of any given working week. This has led to over half the UK workforce now reportedly contributing to the quiet quitting trend.
If you don’t feel valued at work, are unsure of your role, or will only do the ‘bare minimum’ of what’s required of you, then this is partly due to poor management. Managers need to make sure their staff are aware that they are part of a wider company. They must feel supported and genuinely valued, and must be provided with a place to work where people can learn and grow, engage with other staff and collaborate to create great teams. Isolation and disengagement should never be felt by any employee and only if managers address this will ‘quiet quitters’ be encouraged to reengage once more.
