Getting on with it
Meeting etiquette can always be difficult to get right. And since the pandemic, it’s one that is beginning to become much more normal again. In person meetings in particular are making a comeback, but many people have embraced remote meetings as the way forward. However, wherever the meeting takes place, we are converging to discuss business matters, there are a few things we should all bear in mind.
Better late than never?
People turning up late – is it acceptable or not? I worked in an organisation where all the really interesting discussion points were held at the beginning of a meeting, so that you missed out if you arrived late. It’s important to have a roughed-out agenda, so any late attendees can see what was discussed, but unless you have a valid excuse, lateness for meetings is usually seen as being rude. Interestingly, people are less tolerant of people being late on virtual meetings – why would you be five minutes late, when you only have to connect through your computer? That said, virtual or in person, we’ve all run into traffic – vehicular or internet – and sometimes internet speeds can cause havoc at the very moment you want them to deliver the broadband performance you’re paying for.
Constantly on-call
Phones and things – is it acceptable to leave your phone on during a meeting? Some people do and we’ve all had attendees answering the phone with that poor excuse: “I’m in a meeting”. Just mute the ringtone and allow them to leave a message. However, if the people in the meeting are aware you may need to take a call, it won’t come across as rude. Tip them off beforehand and this should work. It’s actually worse in an online meeting if this happens. Just ignore it and ring them back after the meeting has finished. Meetings have their own ebb and flow, and any interruptions can disrupt this. It can also disrupt trains of thought and natural development of discussions, and a phone ringing can bring this to a halt, and it’s difficult to pick up where you left off afterwards
Focus on the matter
As a rule of thumb, I always put my phone on silent and upside down so it doesn’t distract me at all. I’m not able to see any incoming emails from my one screen, so I’m not tempted to look at something else. This allows me to concentrate and focus on the meeting and its attendees. If a meeting has a reason, there shouldn’t be any circumstances to become distracted from it, unless it’s highlighted and acknowledged by the rest of the participants. You can take part in meetings from any location these days, which can be hugely beneficial – especially over the summer months. But remember, if you are on holiday when you are taking part in the meeting, move any cocktails out of camera shot.