With our busy lives, it’s easy to forget about community issues like volunteering and caring for others. There’s a multitude of volunteering opportunities for people looking to contribute their time and expertise, and the contribution made by volunteers is often very underrated in the UK. There are a multitude of ways to volunteer, from offering care and companionship, to operating and helping out with charity organisations. It takes a certain type of person to become a volunteer and it is also a two-way street, as the volunteer can often get a lot out of the process too. Volunteers’ Week 2022 took place from 1-7 June, so I thought now was a good time to look at how volunteering can make a world of difference to someone.
Speaking from experience, I have become involved with Age UK Cheshire as a telephone friend. The opportunity arose during the pandemic, but has continued ever since. I started to be a telephone friend to a gentleman in his 80s, once the pandemic had started, as I wanted to help out and support people who may have felt isolated and cut off when the lockdowns and other restrictions hit. Many people, particularly elderly or infirm individuals, rely on regular contact and help, through meet-ups, societies and clubs, support organisations and other networks. All this was curtailed abruptly when Covid hit in March 2019.
Lending an ear
I found that my contribution has been really easy to fit in to a busy routine – I can carry out the calls wherever I have a phone signal and from anywhere in the country – but has been very satisfying too. The feedback from my ‘befriendee’, if that’s the word, has been excellent. Older people can become lonely, even if they have people dropping in on them to do transactional things, like shopping and paying bills. They often want a supportive, listening ear to talk to about things that matter, past and present, from days in the Forces doing National Service, to talking about their pets. It’s often the little things that matter – not the big picture, the everyday – and being able to communicate with someone for a simple chat has made me realise there are probably scores of people out there who don’t have the benefit of this support.
As a result of the last two years, many of us have realised the need for wide support in our communities, as councils struggle with budget cuts and amenities are stretched. Could these lessons learned be built into us becoming a more caring society in general, after the traumas of the past two years – and to helping each other more, whether professionally or personally?
Lesson learnt
Skills such as volunteering and listening reveal facets about people that formal qualifications and job experience do not. So, I always encourage clients to include broader aspects of their personality on their CVs. This can include such wider interests as volunteering and charity work, and involvement in community projects. It reveals a different skillset than more formal business experience and qualifications, and gives prospective employers a true insight into the person you really are away from the place of work. You can easily search online, to find volunteer opportunities in your area. Think about how you can help out and how you can make a difference to the people in our communities. You may find you surprise yourself as to how much you enjoy the experience – I certainly did.
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