Welcome back – how to make a return to the office feel like a welcome decision
In the wake of the Covid pandemic, many businesses are still juggling employees either solely working from home, working in the office, or a hybrid combination of the two. With its impact finally receding, for many companies it can make sense from a business perspective to encourage employees back into the workplace. However, with the challenge of re-adapting – for some people after nearly four years – how can you make this notion feel like a welcome return rather than an unwelcome regression?
Fail to plan, plan to fail
Throwing out a blanket ‘one size fits all’ command that all staff must return to the office will inevitably be met with confusion and resentment. Not to mention, staff feeling forced into returning will be detrimental to their mental health. Being open and honest and giving the reasons why you wish for all staff to return to the office will help build trust. It will also go a long way towards having a happier returning workforce.
We’ve discussed before in a previous article of the importance of employee engagement, and how retaining your existing staff is money much better spent than in recruiting new team members. Not to mention the business time lost in the training of new staff, which can impact productivity levels across the business. That’s why, when planning a return for staff to the office, it’s important to have individual conversations to help formulate a plan that will work for everyone.
Think about additional considerations
This is easier said than done for smaller businesses, but for larger businesses this can still be achieved through managers having these conversations with their team, or sending out internal surveys, to discover the general consensus within the workforce, and what their misgivings might be.
Each employee needs to feel the same level of appreciation and support, and this includes the additional considerations of your staff about returning to the office, such as them now having to factor in new travel times, petrol costs, additional food bills and childcare, the stress of the commute, etc. The plan needs to be adaptive and responsive and could involve staff returning in waves to ensure their needs and requirements are met in time, rather than everyone all returning at once. Although this could be a logistical nightmare, you need to find a balance between it working for everyone, otherwise it won’t work at all.
A welcome change
Just as businesses and people had to rapidly adapt to suddenly having to work from home, returning to the office is quickly becoming another culture shift which employees will have to readapt to.
People have become comfortable working from home, so the challenge now lies in making the office a more attractive place to work, to encourage staff through the doors. This goes beyond providing quiet areas or ensuring each team member has their own desk, rather than having to desk share (no one wants the annoyance of having to adjust their chair and setup each time they come into work).
Providing incentives might be the key. People like to feel rewarded, and depending on the size and scope and budget of your business. This could range from providing small treats such as supplying free tea and coffee, to offering free daily breakfasts, or hosting fun events like team lunches every Friday. You could even partner with local businesses to provide something new for your staff. This could include such things as having stands occasionally set up selling sweets, perfume, makeup, gifts (such as is seasonal) etc, or offering manicures and pedicures during the lunch hour.
Don’t miss out
This can give employees a sense of something they won’t want to miss, as well as re-building a sense of workplace community that is lost when solely working from home. The more positive things you do to make the office seem an attractive place to be, the more your staff will sell the benefits to other team members and encourage others in.
The saying goes ‘if you build it, they will come’. So, if you provide the best possible space for your employees to enjoy, and not just work, this will go a long way towards building enthusiasm and making a return to the office a welcome decision.
